FAQs

Who Can Join?

Anybody with an ABN can join.

An ABN is required as the service is available only for business related debts and searches. It is not for use by individuals
in their private capacity or for personal debts.

 

Do you have a refund policy?

Yes, for all memberships we offer a full refund within 10 days of purchase if you have not listed a Late Payer on the platform.

 

Your Late Payer can pay you by any of your preferred payment methods. They are also, able to pay you online directly via our secure payment gateway. They do this via the PayNow button in the emails that we send on your behalf. You have the option of activating this additional service after joining up as a member. A 5% collection fee is charged on all invoices paid via this method.

We provide support throughout business hours in Australia via our support centre. You can email us at anytime on
support@latepayerlist.com when you require assistance.

 

Once you are logged in, you can update your plan in the settings area. Your new plan will activate automatically.

 

Yes, data security and protection is our highest priority. Our infrastructure employs the highest security features and
protocols and our PCI complaint payment gateways ensures yours and your clients’ data is safe and secure.

 

100%! We are always ready to assist and guide you through the account set-up and listing process for a Late Payer.

 

Your Late Payers stay listed on the platform until they have either paid their debt or come to an arrangement with you the creditor.

Note that debts which are disputed by a Late Payer where there is an arguable lawful reason for non-payment are not eligible for listing on Our Website in accordance with our Terms and Conditions. Evidence that a debt is not rightfully owed to you may also result in removal of a listing.

 

Yes, they can. The number of times a Late Payer is listed is noted in the Search Results. As the Late Payer pays each debt, the number of the Search Results reduces.